Conflicts within the corporate environment reduce productivity while consuming a great deal of managerial time, only to get temporary results. Cooperation, understanding and quick and effective mechanisms for conflict management and resolution are vital to avoid both personal and economic costs and boost productivity.

Specialized training in the management of conflict in the workplace helps individuals, companies, and larger organizations not only handle but also prevent conflicts in the working environment. As a result, this 8 - hour, highly interactive course aims to offer participants the knowledge, the concepts, the content, and the context for effective conflict resolution.

During the Conflict Management at Work seminar, the following key areas will be explored: 

• The cost of unresolved conflict in business
• Introduction to conflict theory – psychology of conflict
• Workplace dynamics and conflict roots
• Interest-based negotiations: how to create sustainable relations in the workplace
• Practical group exercises - Game on collaboration
• Resolving workplace disputes through mediation. What it is and when it can work
• Types of workplace mediation (in-house/ external)
• Individual Skills building (selected mediation techniques)
• Role plays on common workplace conflict scenarios in small groups with feedback
• Dispute prevention

• Corporate executives and decisions makers that need to understand and apply strategies and tactics for conflict resolution and mediation in the workplace.
• Professionals across functions and seniority levels who wish to develop conflict resolution and competencies.
• Human resources executives who aspire to utilize conflict resolution and a mediation mindset and practices in the workplace.

Get in touch with us

Ms. Marianthi Karaiosifoglou

We would be pleased to address any enquiries you may have and assist you in any way we can. 

Tel.: +30 210 89.64.531-2213

Fax: +30 210 89.63.302

E-mail: [email protected]

Seminar fees are sponsored by SEV.   

Registration fee of 50 euros to be covered by participating executives/ companies, as a donation to the NGO Ίδρυμα Προστασίας Παιδιών και Νέων με Αναπτυξιακές Διαταραχές «Η Θεοτόκος». Find more information here 

Upon submitting the online application, you will receive an email at the address you have provided with detailed instructions for the process of depositing the amount to the charitable organization and the participation in the seminar.

Participation in the seminar is activated on a first come-first served bases, by sending the deposit slip to the Executive Development, Mrs M. Karaisofoglou, [email protected]. Ιn the payment details, please indicate full name, company name and seminar title.

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